Support
Minitu Support
Last updated: 2026-07-07
Minitu is currently in beta. Use this page for app review, tester support, safety questions, privacy requests, and basic troubleshooting.
Contact
For app support, privacy, or moderation questions, email support@minitu.app. Safety reports can also be sent to safety@minitu.app, and privacy requests can be sent to privacy@minitu.app.
Account And Data Deletion
You can delete your account in the app from Profile > Settings > Privacy & account. If you cannot access the app, use the public account deletion request page.
Demo Account
App reviewers and internal testers can use this demo account:
Common Beta Checks
- If login is slow, wait a few seconds and try again; the backend may be warming up.
- If a saved session cannot be restored, log in again with your account.
- If photo upload fails, Cloudinary upload settings may not be configured for the current build.
- If a profile photo needs review, it may not appear publicly until Minitu moderation approves it. Rejected photos may receive an in-app support message.
- If a message fails to send, use Retry after confirming the device has network access.
- If translation is unavailable, the translation provider may be temporarily unavailable or the selected language pair may not be supported.
- Plus and Premium screens are preview-only in the current review build and do not start purchases.
Safety Tools
Minitu includes hide, report, block, mute, photo report, message report, profile privacy, and message privacy controls. See the full Safety Center for details.