Account deletion

Delete Your Minitu Account

Last updated: 2026-06-27

Minitu lets users delete their account in the app. This page explains the current deletion behavior and provides a public request path if you cannot access the app.

Delete In The App

Open Minitu, go to Profile > Settings > Privacy & account, choose Delete account, type DELETE, and confirm. In-app deletion is processed immediately for the active account database records.

Request Deletion By Email

If you cannot access the app, email privacy@minitu.app from the email address used for your Minitu account. Include "Minitu account deletion request" in the subject.

Required Your account email address and a short request to delete the account. Optional Whether you also want a copy of your data before deletion.

What Gets Deleted From Active App Surfaces

Your account record, profile, profile settings, legal consent record, sessions, push records, and active login access are removed.
Your conversations, relationship notes, friend requests, friends, connected profiles, hidden profiles, muted profiles, and blocked profile links are removed from active user records.
Archived user content associated with your account is deleted.
Photo reports, profile reports, moderation records, and relationship data directly tied to the deleted account are removed from active app records where the current backend can identify them.

Media Deletion Status

Minitu attempts to physically delete owned photos and voice files during account deletion. This includes local files in /uploads/profile-photos and /uploads/voice, plus Cloudinary assets when the backend can safely derive or retrieve the asset public_id and Cloudinary deletion credentials are configured.

If an asset cannot be deleted immediately because credentials are unavailable, a legacy URL cannot be mapped safely, or the vendor returns an error, Minitu keeps a minimal hashed audit entry for review or retry. To request help with remaining uploaded media after deleting your account, contact privacy@minitu.app from your account email.

What May Be Retained

A limited deletion log with deletion time, a hashed account reference, optional deletion reason, and minimal media deletion status for audit, abuse-prevention, security, and legal purposes.
Limited safety, abuse-prevention, legal, or operational records if retention is required by law or reasonably needed to protect users and the service.
Support correspondence sent by email, kept as needed to process the request and document the outcome.

Timing

In-app deletion is processed immediately for active database records. Email requests are reviewed after identity verification and targeted for completion within applicable privacy-law deadlines. Manual media cleanup requests may require additional time because they depend on vendor storage lookup and verification.