Account deletion

Delete Your Minitu Account

Last updated: 2026-09-13

Minitu lets users delete their account in the app. This page explains the current deletion behavior and provides a public request path if you cannot access the app.

Delete In The App

Open Minitu, go to Profile > Settings > Privacy & account, choose Delete account, type DELETE, and confirm. Minitu immediately revokes active access and removes the account from active app surfaces. Media and provider cleanup is tracked separately and retried when it cannot be confirmed immediately.

Request Deletion By Email

If you cannot access the app, email privacy@minitu.app from the email address used for your Minitu account. Include "Minitu account deletion request" in the subject.

Required Your account email address and a short request to delete the account. Optional Whether you also want a copy of your data before deletion.

What Gets Deleted From Active App Surfaces

Your account record, profile, profile settings, legal consent record, sessions, push records, and active login access are removed.
Your conversations, relationship notes, friend requests, friends, connected profiles, hidden profiles, muted profiles, and blocked profile links are removed from active user records.
Archived user content associated with your account is deleted.
Photo reports, profile reports, moderation records, and relationship data directly tied to the deleted account are removed from active app records where the backend can identify them, subject to limited safety or legal retention.

Media Deletion Status

Minitu schedules physical deletion of owned photos and voice files during account deletion. This includes eligible local uploads, Cloudflare R2 objects, and Cloudinary assets when the backend can safely establish ownership and the provider credentials are configured.

If an asset cannot be deleted immediately because credentials are unavailable, a legacy URL cannot be mapped safely, or a provider returns an error, Minitu keeps a restricted cleanup job and the references needed to review or retry it. Those references are removed or minimized after cleanup is confirmed, subject to limited audit, safety, and legal retention. To request help with remaining uploaded media after deleting your account, contact privacy@minitu.app from your account email.

Subscriptions And Purchase Records

Account deletion removes the active subscription summary from Minitu and starts the configured RevenueCat customer-deletion follow-up. That provider phase may remain pending and be retried until deletion is confirmed. Apple controls its own purchase and billing records and may retain them under its legal and service obligations.

Deleting your Minitu account, deleting the app, or signing out does not cancel Apple billing. To stop renewal, manage or cancel the subscription separately in your Apple account. You do not need to wait for the subscription to end before deleting your Minitu account.

What May Be Retained

While cleanup remains unresolved, a restricted deletion job may retain an internal account reference, status history, and the media or provider references needed to retry and verify completion.
After cleanup, Minitu may retain a limited deletion receipt, minimized or hashed references, and limited transaction, audit, safety, fraud-prevention, dispute, tax, or legal records where required or reasonably necessary.
Limited safety, abuse-prevention, legal, or operational records if retention is required by law or reasonably needed to protect users and the service.
Support correspondence sent by email, kept as needed to process the request and document the outcome.

Timing

In-app deletion immediately revokes active access and removes the account from active app surfaces. Provider media and RevenueCat cleanup run asynchronously and may require retries. Email requests are reviewed after identity verification and targeted for completion within applicable privacy-law deadlines. Minitu will explain any lawful retention or unresolved provider cleanup when required.